Contact
Ask before you try it. A person answers.
If you have a question about your instrument, your CAM or the way you work, put it to us raw — it is more use than a half-filled form. The answer comes from whoever makes the product, not from a call centre.
Write to us
It is sent straight from here, without opening anything else. A simple sum at the end filters out automated submissions — we use no reCAPTCHA and no external service, so your details do not pass through third parties.
Direct, no form
- Support
- support@cadmetry.com
- Billing
- billing@cadmetry.com
If you are writing about a measuring problem
You save us two emails if you send these from the start:
- The exact model of your laser meter.
- Whether the meter shows up or not when you search for it over Bluetooth.
- The device: Android tablet, iPad, Windows laptop...
- A screenshot of the piece as it looks.
- The real measurements taken with a tape, to compare.
That last point is the one that settles 90 % of the 'the measurements come out wrong' cases: without a reference to compare against, no diagnosis is possible.
Where we are
Cadmetry is a web application: it is used from anywhere with a connection. Support and billing are handled in Spanish and in mainland Spanish working hours.